KMG operates inbound and outbound telesales services for clients with well-trained and experienced inside sales agents located in the domestic United States. Our telesales facilities use the latest cloud technology dialers, meet PCI compliance standards and are ergonomic-friendly.
KMG launched Customer Service for Clients to help clients retain customers. Through voice and messaging platforms, KMG becomes a seamless extension of your company to service your customers.
Text message marketing is an easy, efficient way to connect with your customers. Utilizing SMS alerts, auto-responses and logistical updates, Text Messaging services ensures your products are seen, creating opportunities for increased sales.
Understanding what customers want and need can propel your product set and design to stay ahead of the competition. KMG can provide your team with analytics to better understand your customer needs by creating customized surveys and managing the data collection process.